Selling Skills
"Selling Skills For Services"
Selling a service is very different to selling a manufactured good. In this active participation workshop you will explore how you currently sell and devise a practical action plan for your selling activity. Too frequently service enterprise owners fall into the trap of “trying to be all things to all customers” and in so doing can fail to deliver service in the areas they truly excel. More importantly they fail to get the price their excellent service deserves and needs if the business is to be viable in the long term. This workshop is about addressing these challenges of service selling and delivery.
By the end of the workshop you will
- Understand and be able to apply the 4 Key Elements of Service Success
- Be more enthusiastic and motivated in your selling
- Have gained a totally new insight to selling your service
- Have new skills in sales presentation and in closing sales
In the morning session you will explore the 4 Key Elements of Service Success i.e.
- Your Service Offering
- How to get customers to pay for your service in a way that works for you and for them
- How to manage your own time involvement and that of your staff, if you have staff and
- How to manage the customer in the delivery of the service
In the afternoon session you will engage in practical selling skills exercise to help you
- Get customer feedback on your service and that of your competitors
- Understand the Principles of Effective Sales Presentation Preparation
- Make effective Sales Presentations
- Handle objections & close the sale
Date 12th May, 2010
Location Brehon Hotel, Killarney
Time 9.30am – 5pm
Fee €40
Workshop Presenter
Pádraig Cleary, Managing Consultant has successfully delivered Sales & Marketing workshops that have received positive participant feedback for the highly participative delivery methodologies employed.
In 23+ years of consultancy he has mentored owner-managers and key sales staff on how to sell your products or services in industrial, business2business and consumer products and services markets.
PLACES ARE LIMITED – PRIOR REGISTRATION IS ESSENTIAL
Company Registration: 225517
County & City Enterprise Boards are funded by the Irish Government and part-funded by the EU Structural Funds under the National Development Plan 2007-2013.